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Elegan
User Guide

About Us

About Malaysia Online Wallpaper Shop & Team Elegan
  • Malaysia Wallpaper Online Shop is a rebranded Wallpaper Online Shop managed by Team Elegan.
  • Team Elegan is a division from Elegance Decorative Arts that dedicated to focusing on our E-Commerce Businesses.
  • Elegance Decorative Arts is a Malaysia registered company founded on 16 August 2017.
  • We are the very first Wallpapering Company that operates without a physical brick & mortar shop since our startup.
  • We have had serviced a wide range of commercial & residential customers across the country.
  • We also collaborate with Interior Designer & Project Contractor Company for their wallpapering jobs.
  • We work closely with Professional Wallpaper Installers across the country to deliver the best fulfillment to our customers.

Our Products

Korean, Malaysian, European & Japanese Wallpaper
  • We only sell Superior, Premier & Exceptional Grade Wallpaper Product in our Online Shop.
    • Korean Wallpaper – PVC Paper-Backed – 42″
    • Malaysian Wallpaper – PVC Paper-Backed – 21″
    • European Wallpaper (Italy, Germany & Belgium, etc) – Non-Woven – 21″
    • Japanese Wallpaper
  • To maintain & sustain our customer satisfaction level, we DO NOT SELL Self-Adhesive Wallpaper (Sticker) or any Regular OEM Wallpaper.
Customized Wall Mural
  • Customized Vinyl Paper-Backed Wall Mural
  • Customized Fabric Non-Woven Wall Mural
  • On-Demand Basis
Other Products (Coming Soon)
  • We are sourcing for Decorative, Art & Home Appliances products to sell here in the near future.
  • Interested suppliers can contact us for collaboration & business opportunities.

Wallpapering Service On-Demand Program

Hire Professional Wallpaper Installers with this Program
  • We are running a program called “Wallpapering Service On-Demand” to help you hire Professional Wallpaper Installers with the advantages of our network.
  • This program will allow us to connect you to our Nationwide Wallpaper Installer Network.
  • The available Professional Installers will quote you a price based on the job scope before your hiring.
  • You only have to pay the agreed Installation Fee to the available Installers.
  • This is a free program & there are no hidden fees attached to it.
  • To understand more, please refer to Wallpapering Service On-Demand Program.
Guide

Service Coverage Area, Installation Fee & How to Enroll for this program:

Primary Menu

Browse our site with Primary Menu
  • Shop
    • All our Products are displayed on this page.
  • Korean Wallpaper
    • Pre-filtered Product Category by Collections
  • Search
    • Search any specific product
    • Search any topic
  • Guide
    • User Guide
    • Wallpapering Service On-Demand
  • Calculator
    • Wall Measurement
    • Korean Wallpaper Size
    • Estimate Usage
    • Estimate Price
  • Setting
    • User Account Dashboard (Register, Login & Account Details)
    • Checkout
    • Logout
  • Shopping Cart
    • Display Cart Summary
    • Shopping Cart Page

NOTE:

If you are on Pre-filtered Pages (Product Category), you still can “further filter” the results using the “Built-in Filter”.

Browse our site with Footer Menu
  • Calculator
    • Wall Measurement
    • Korean Wallpaper Size
    • Estimate Usage
    • Estimate Price
  • Shop
    • All our Products are displayed on this page
  • Chat
    • WhatsApp Live Chat
    • 10am – 10pm
  • Footer Links
    • Links to Pages & Blogs

 

Shop Menu

Browse our shop with Shop Menu
  • Color
    • Pre-filtered Product Attribute by Product Color
  • Theme
    • Pre-filtered Product Attribute by Product Theme
  • Pattern
    • Pre-filtered Product Attribute by Product Pattern
  • Special
    • Pre-filtered Product Attribute by Special Feature
  • Tag
    • Pre-filtered Product Tag by Best Seller, Designer’s Choice & Editor’s Choice.
  • Search
    • Search any specific product
    • Search any topic

NOTE:

If you are on Pre-filtered Pages (Product Attribute & Tag), you still can “further filter” the results using the “Built-in Filter”.

Product Filter

Search easily using Product Filter
  • The Product Filter is available on the Left (Desktop) & Bottom (Mobile) of Shop, Category, Tag & Attribute Pages.
  • Use the Filter to shorten the Product List & easily find the product you are looking for.

NOTE:

If you are on Pre-filtered Pages (Product Category, Attribute & Tag), you still can “further filter” the results using the “Built-in Filter”.

Play with Theme, Pattern & Color Filter
  • Example of the results when you play with Theme, Pattern & Color Filter:
    • Minimal + Wood + Beige = Tender
    • Classic + Damask + Gold & Black = Luxury
    • Modern + Geometric + Purple, Blue & Gray = Come Alive
  • Different between Glitters Pattern & Grimmer Effect:
    • Glitters = To sparkle with light
    • Glimmer Effects = Shine with a faint unsteady light

NOTE:

If you are on Pre-filtered Pages (Product Category, Attribute & Tag), you still can “further filter” the results using the “Built-in Filter”.

Product Special Features

Fire Retardant, Luminous Effect, Glimmer Effect & Glitters Pattern
  • Fire Retardant:
    • Slow the spread of fire or reduce its intensity.
    • Also called Flame Retardant.
  • Luminous Effect:
    • Reflecting a dim light effect in the dark.
  • Glimmer Effect
    • Shine with a faint unsteady light.
  • Glitters Pattern:
    • To sparkle with light.

       

Product Color Tone vs Product Image & Studio Photo

Product Image
  • The Product Images use on the website have been compressed to improve the page loading speed & only served in decent quality for digital devices screen.
Studio Photo
  • The Studio Photos can help you to associate how the wallpaper looks like in a designated space.
  • The images are designed & provided by the manufacturer & they are for reference only.
Product Color Tone
  • The Color Tone of Product Images & Studio Photos might be different on different screen setting, some digital devices displayed a warmer color image & some display cooler color by default or by custom setting.
  • The Color Tone of Physical Products is manufactured with High-Quality Texturizing Effect based on its Theme, Pattern & Color.

Wallpaper Calculator

Korean Wallpaper Usage Calculator
  • Please refer to our Korean Wallpaper Usage Calculator, easy to use formulated tools to help you estimate the usage.
  • If you need assistance from our Consultant, please WhatsApp us, we are happy to help you.

 

Korean Wallpaper Price Calculator
  • To easily estimate the cost, please use our Wallpaper Price Calculator (Premier Grade Korean Wallpaper + Installation)
  • If you need assistance from our Consultant, please WhatsApp us, we are happy to help you.

 

Malaysia, European, Japanese Wallpaper Calculator (Coming Soon)

Minimum, Maximum Order & Pre-order

Minimum Order = 2 Rolls / Transaction
  • We only accept a Minimum Order of 2 Rolls with a single checkout/transaction.
  • Applied to all Wallpaper Products.
  • If you really only need 1 Roll, you can order directly from our Sales Consultant.
Maximum Order = Stock Availability
  • Our stock is updated based on product availability.
  • If you want to order in large quantities, you can contact our Consultant for assistance.
Pre-order
  • Pre-order is available, you may contact our Consultant for assistance.

Pricing & Payment Method

Product Price
  • The Product Price is NOT inclusive of Installation Fee & other Addons.
  • We’d absorbed the shipping cost for Peninsular Malaysia Delivery.
  • For East Malaysia Shipping Fee, please refer to Shipping for more information.
  • For Installation Service, please refer to our Wallpapering Service On-Demand Program for more information.
Accepted Payment

Debit & Credit Card:

  • We accept Debit & Credit Cards (Visa, American Express & Master)

Mobile Payment & Digital Wallet:

  • Apple Pay, Google Pay & Chrome Payment Request by a supported browser.

FPX:

  • Not available yet.

Discount

Active Sale
  • Valid until 31 August 2020.
Upcoming Sale & Flash Sale

 

Shipping

Shipping Coverage Area

Malaysia:

  • Nationwide (including Sabah, Sarawak & Labuan)

International:

  • Not available at the moment.
Shipping & Delivery (Peninsular Malaysia)

Default Shipping Company:

  • City-Link, GDex, or other available Couriers.

Delivery Lead Time:

  • 1 – 3 Working Days.
  • The Delivery Leadtime might be affected during festival seasons or critical outbreaks.

Shipping Fee:

  • Free (Within Peninsular Malaysia)
Shipping & Delivery (Sabah, Sarawak & Labuan)

Default Shipping Company:

  • Ultimate, Amber, or other available Shipping Companies.

Delivery Lead Time:

  • 4 – 10 Working Days.
  • The Delivery Leadtime might be affected during festival seasons or critical outbreaks.

Shipping Fee:

  • Around RM40 Per Roll (1 Roll Korean Wallpaper is around 5.8kg).
  • For example, if you ordered 4 Rolls of Korean Wallpaper from us, the weight is around 23kg, which means the shipping fee is around RM140 to RM160 for the order.
  • The shipping rate might be higher in Rural Area.
  • Shipping Company will collect the Shipping Fee from you when you received the goods.

Minimum Order:

  • Minimum Order of 2 Rolls per Transaction.

Order Cancellation, Exchange, Return & Refund

Order Cancellation & Refund

Yes.

  • Before you received a shipping update from us, order status is still in “Processing”.
  • We will refund to the bank account details that you provided.

No.

  • After you received a shipping update from us, order status is in “Completed”.
  • As the order has been shipped out & we won’t accept a refund.
Return & Exchange

Please follow the Exchange Policy below:

  • We recommend you check the Product Quality once you receive the goods & notify us if there are any Product Defects.
  • We will do an exchange for a Defective Product with proof.
  • The exchange will be for the same product code.
  • If the same product is out of stock, we would recommend you to choose from our product of the same grade or do a Refund.
  • We would like you to return the Defective Product to us and we will bear the Return Shipping Cost.
  • We will deposit the Return Shipping Cost to you.
Return & Refund

Please follow the Return & Refund Policy below:

  • We would recommend you to check the Product Quality once you receive the goods & notify us if there are any Product Defects.
  • If you choose not to do an Exchange, we will Refund a Defective Product with proof.
  • We would like you to return the Defective Product to us and we will bear the Return Shipping Cost.
  • We will deposit the Refundable Amount & Return Shipping Cost to you at once.

Shopping Cart

Shopping Cart (Trolley)
  • A place that keeps a record of the products that you have chosen to buy from us before you actually buy them.
  • Once you have confirmed to buy the chosen products, you may proceed to checkout (order & make the payment).

Checkout

Checkout (Order & Make Payment)
  • The area of our website where you Order & Make Payment.
  • Please double-check the information you entered is correct before proceeding to Pay.
Enroll into Wallpapering Service On-Demand
  • There is an option for you to choose whether you like to enroll yourself in the program.
Email Notification
  • You will receive the following emails from us after your order:
    • Order Status
    • Invoice
    • Shipping Information
    • Other Updates or Notes

Note:

If you couldn’t found any email from us, please check if your email address entered is correct & also check if the email was sent to your Spam/Junk Mailbox.

User Account

Dashboard (Manage your Account)
  • From your account dashboard, you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.
Order Details & Updates
  • You can view the details & updates of your recent orders.

Newsletter Subscription

Monthly Updates
  • Signup to our newsletter to receive updates from us.
  • We will send you our promotional & sales update to you on a monthly basis.
  • We will keep your data safe and won’t disclose to 3rd parties without your permission. 

Security, Privacy Policy, Terms & Conditions

Secured Connections
  • This is an SSL Encrypted website & the Payment Gateway we have integrated is also Encrypted.
  • You are safe to browse, subscribe as a member, order & make a payment on this website.
Privacy Policy
Terms & Conditions

Please refer to our Terms & Conditions for more information.

Other Questions

I have other questions, who can I talk to?

You may contact our Consultants with WhatsApp Live Chat on the Bottom Right of our page.

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